Email Notifications

Overview

Email notifications are useful for proactive notifications so your team can focus on other priorities until something requires attention, especially for critical issues that need immediate attention. You can configure them to trigger based on multiple events and customize the body.

Create an email notification

1. In Material, click Integrations (the puzzle icon in the top tool bar).
2. Click Create New Integration
3. Scroll to Messaging & Ticketing, then click Email. Complete the required fields:

In the Event Workflow:

1. Set the IF parameter to Issue Change . (Most event subscriptions use Issue Change or Issue Update). Learn more about events here.
2. Filter to refine the email trigger. Common filters are Severities or specific Detections .

In the Email:

1. To: Enter one or more recipient email addresses, comma separated.
2. Subject: you can include standard text and/or use the subject drop-down to also include a variable(s) like the time or message ID. You can include multiple variables (just use the drop-down to add them one at a time):

   
3. Build the email body with text and variables from the Body drop down. You can include multiple variables (just use the drop-down to add them one at a time):

   
4. Save, then click Send Test Event. You should see something like this in the inbox you chose:

   

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Recipes

• User Clicks through a speedbump

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Resources

Review Messaging and Ticketing integrations for more detail about events and troubleshooting.