Communication Templates

Feel free to use these communication templates to organize your deployment schedule and let your users know what to expect once Material is deployed.

Choose from one of the scenarios below then copy pre-drafted emails you can customize for your use case. Instructions on how to get example screenshots for your messages are included.

If you're currently trialing Material before purchase, optionally use the Trials template first.

Essentials and Advanced Packages

Quick Rollout

Pros: Fewer comms, one moment of change for your end users to digest

Cons: Too much change can lead to end users not understanding all the changes because there is too much to process at once

• I bought Essentials or Advanced and want a quick rollout
• I bought Essentials or Advanced plus ATO Resilience and want a quick rollout

Staggered Rollout

Pros: Smaller changes to digest, time to identify any end user feedback or problems with overall deployment and improve

Cons: Your end users could feel like there are never-ending changes

• I bought Essentials or Advanced and will stagger my rollout
• I bought Essentials or Advanced plus ATO Resilience and will stagger my rollout

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Account Takeover (ATO) Resilience Stand-Alone Package

We recommend that you stagger your rollout if you purchased Account Takeover (ATO) Resilience as a stand-alone

• I bought Account Takeover (ATO) Resilience as a stand-alone and will stagger my rollout

Pre-built tutorials

We created a few tutorials you can also share with your users! Check those out here.